Frequently Asked Questions

General Inquiry

I need help with my order. How can I contact you?

The easiest and quickest way to contact us is via the Live Chat button at the top of the page. This will allow you to talk to one of our customer services representatives who will be able to assist with your query in real time. Live Chat is available Monday to Thrusday from 9am to 5.30pm and Friday 9am to 5pm. Alternatively, you can call us on 0800 731 6441, fill in the form on our Contact Us page, or email us at enquiries @soletrader.co.uk.

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