Collect From Store

Our free Collect from Store service allows you to order your item online and collect it from any of our stores nationwide. Simply select "Collect from Store" as your delivery option in the checkout. See our Store Locator to find your nearest store. Deliveries usually take 3-5 working days to reach the store.

  • You will receive an email when the item is ready to collect. When collecting, please bring a copy of your order confirmation email.
  • You will also need to show photo ID (passport or driving license, matching the name of the person who placed the order).
  • We’d recommend checking the opening hours of the store before travelling.

See our Payments & Returns Help page for more details regarding returns to stores and our free Collect+ service.

Please do not hesitate to contact us if you have any queries - by phone on 0800 731 6441, by clicking on the LiveChat button in the top right of the page, or by using the form on our Contact Us page.