Customer Service

Customer Service

FREE next day delivery to one of our stores or choose to collect your order from store in as little as 1 hour with our C&C service (subject to stock availabilty).

Our Click & Collect service allows you to order your item online and collect it from any of our stores nationwide as soon as the following working day.

  1. See our Store Locator to find your nearest store.
     
  2. Select "Collect from Store" as your delivery option in the checkout.
     
  3. Collect your order the next working day!
 

  • You will receive an email when the item is ready to collect. When collecting, please bring a copy of your order confirmation email.
     
  • You will need to bring your payment card and need to show photo ID (passport or driving license, matching the name of the person who placed the order).
     
  • We’d recommend checking the opening hours of the store before travelling.
     
  • You have up to 90 days to collect your order.
     
  • Please be aware that Klarna is currently unavailable for collect from store orders.
 

Not what you need?

Visit our FAQ page

or get in touch using our Live Chat button

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