Customer Service

Delivery

 

UK Mainland Standard £2.99
Free delivery on orders over £50*

Delivery in 2-3 working days from despatch.

Fully tracked service.

You will receive tracking updates from the courier.

*Excludes sale items.

 


 
UK Express Delivery £6.00
Order before 4:30 pm for next day delivery.

Express delivery in 1-2 working days from despatch.

Fully tracked service.

You will receive tracking updates from the courier.

 


 
UK Non Standard £8.00

Delivery to UK non-standard postcodes.

Standard delivery in 2-3 working days from despatch.

Fully tracked service.

You will receive tracking updates from the courier.

 

Zone 1 - Europe £3.00

Delivery in 2-5 working days from despatch.

Deliveries to the EU exclude duties and taxes.

Fully tracked service.

You will receive tracking updates from the courier.

 
 
Zone 2 - Europe £7.00

Delivery in 3-5 working days from despatch.

Deliveries to the EU exclude duties and taxes.

Fully tracked service.

You will receive tracking updates from the courier.

 


 
Zone 3 - North America & Australia £3.00

Delivery in 2-5 working days from despatch.

Fully tracked service.

You will receive tracking updates from the courier.

 
 
Zone 4 - Rest of World £5.00

Delivery in 3-10 working days from despatch.

Fully tracked service.

You will receive tracking updates from the courier.

 


 
Zone 5 - Rest of World £15.00

Delivery in 3-10 working days from despatch.

Fully tracked service.

You will receive tracking updates from the courier.

 

UK Mainland Standard Restrictions

UK Mainland Standard delivery does not cover UK non-standard postcodes.

Free UK delivery does not apply to UK non-standard postcodes.

UK non-standard postcodes:

AB37-8, AB55-6, DD8-11, IV, HS, KA27-28, KW, PA20-49, PA60-78, PH15-44, PH49-50, ZE, BT, IM, JE, GY, TR21-25.

Deliveries to these areas are covered by our UK Non Standard delivery option, for which there is a charge of £8.

Express delivery
Order before 4:30 pm for next day delivery.

Free delivery
Free delivery threshold does not apply to sale items.
 

Deliveries to the UK:

Deliveries to the UK include VAT at 20% where applicable.

EU Customers:

Please note that for deliveries to the EU you may be liable for customs duties at the border. To purchase Duties and Taxes free please visit our EU website where duties and taxes are included in the price.

All other international destinations:

All orders are despatched from the UK, goods shipped outside of the UK may have additional costs added to the price by your local customs agency. SOLETRADER is not liable for any such costs and they are to be paid by the customer. Please ensure you have checked your local import regulations before ordering.

 

All orders on this site will be charged in British Pounds Sterling. All deliveries are subject to stock availability and authorisation of your payment.

The £50 free delivery threshold excludes sale items.

We can deliver your order to the billing address (for the card you use to pay for your order), or you can specify a workplace address at the checkout.

We are unable to deliver to PO Box numbers or BFPO addresses.

Please note that a signature will be required on delivery of goods.

Your order will be delivered between 9am and 6pm, Monday to Friday, unless Weekend delivery is specified at checkout.

You will receive a dispatch confirmation by email, which will include your tracking number. You can track your order using this tracking number by following the instruction on the e-mail.

We are committed to delivering items efficiently and on time. However, we are reliant on the courier company to do this. Should the courier company lose an item, you will be given the option of either receiving a replacement or a full refund.
 

Zone 1

AUSTRIA (AT)

FRANCE (FR)

GERMANY (DE)

IRELAND (IE)

NETHERLANDS (NL)

SPAIN (ES)

SWITZERLAND (CH)

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Zone 2

ALBANIA (AL)

ANDORRA (AD)

BELGIUM (BE)

BULGARIA (BG)

CANARY ISLANDS (IC)

CROATIA (HR)

CYPRUS (CY)

CZECH REPUBLIC (CZ)

DENMARK (DK)

ESTONIA (EE)

FAROE ISLANDS (FO)

GIBRALTAR (GI)

GREECE (GR)

GREENLAND (GL)

HUNGARY (HU)

ICELAND (IS)

ITALY (IT)

KOSOVO (KV)

LATVIA (LV)

LIECHTENSTEIN (LI)

LITHUANIA (LT)

LUXEMBOURG (LU)

MALTA (MT)

MONACO (MC)

MONTENEGRO (ME)

NORTH MACEDONIA (MK)

NORWAY (NO)

POLAND (PL)

PORTUGAL (PT)

ROMANIA (RO)

SAN MARINO (SM)

SERBIA (RS)

SLOVAKIA (SK)

SLOVENIA (SI)

SWEDEN (SE)

UKRAINE (UA)

VATICAN CITY (VA)

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Zone 3

AUSTRALIA (AU)

CANADA (CN)

MEXICO (MX)

NEW ZEALAND (NZ)

UNITED STATES (US)

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Zone 4

BAHRAIN (BH)

BANGLADESH (BD)

EGYPT (EG)

HONG KONG (HK)

INDIA (IN)

ISRAEL (IL)

JORDAN (JO)

KUWAIT (KW)

LEBANON (LB)

MALAYSIA (MY)

OMAN (OM)

QATAR (QA)

SINGAPORE (SG)

SOUTH AFRICA (ZA)

SRI LANKA (LK)

TURKEY (TR)

UNITED ARAB EMIR. (AE)

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Zone 5

ALGERIA (DZ)

ANGUILLA (AI)

ANTIGUA (AG)

ARMENIA (AM)

AZERBAIJAN (AZ)

BARBADOS (BB)

BELIZE (BZ)

BENIN (BJ)

BERMUDA (BM)

BOLIVIA (BO)

BRAZIL (BR)

BRUNEI (BN)

BURUNDI (BI)

CAYMAN ISLANDS (KY)

CHILE (CL)

CHINA (CN)

COLOMBIA (CO)

DJIBOUTI (DJ)

DOMINICA (DM)

DOMINICAN REP. (DO)

GEORGIA (GE)

GHANA (GH)

GRENADA (GD)

GUADELOUPE (GP)

IRAN (IR)

KAZAKHSTAN (KZ)

KENYA (KE)

KYRGYZSTAN (KG)

LESOTHO (LS)

MACAU (MO)

MADAGASCAR (MG)

MALDIVES (MV)

MARTINIQUE (MQ)

MAURITIUS (MU)

MOROCCO (MA)

NIGERIA (NG)

PAKISTAN (PK)

PERU (PE)

PUERTO RICO (PR)

RWANDA (RW)

SAUDI ARABIA (SA)

SEYCHELLES (SC)

SOUTH KOREA (KR)

TAIWAN (TW)

THAILAND (TH)

TOGO (TG)

TUNISIA (TN)

UGANDA (UG)

URUGUAY (UY)

UZBEKISTAN (UZ)

YEMEN (YE)

 

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Free delivery over £50* Order before 4:30 for next day delivery Worldwide shipping
 
 

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